Privacy policy
Effective Date: July 20, 2026
At Zetecia, we respect your privacy and are committed to protecting the personal information of our customers and website visitors.
We are committed to handling your personal information responsibly and transparently. We only collect the information necessary to process your orders, provide customer support, and improve your shopping experience. We never sell your personal data to third parties.
This Privacy Policy explains how Zetecia collects, uses, stores, and protects your personal information when you visit our website, purchase our indoor lighting products, or communicate with us.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
Company Information
Zetecia operates an online store specializing in indoor lighting products, including LED wall lights, decorative wall lamps, and home lighting solutions.
Our products are manufactured at our production facility in China and fulfilled through our warehouse located in the United States.
Business Contact Information: Zetecia 785 20th Street, Suite 300 Newport, MN 55055 United States
Phone: +1 651-515-6050 Email: info@zetecia.com Business Hours: Monday – Friday 9:30 AM – 4:00 PM Central Time
Information We Collect
When you visit our website, place an order, or contact us, we may collect the following types of information.
1. Personal Information Provided by Customers When you place an order or create an account, we may collect:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Order details
- Product preferences
- Customer service communications
This information is necessary to process orders, provide customer support, and complete transactions.
2. Payment Information When you make a purchase, payment information is processed securely through third-party payment providers. Zetecia does not directly store complete payment card information such as credit card numbers, debit card numbers, or security codes. Payment information is handled according to the security standards and privacy policies of the applicable payment provider.
3. Website Usage Information When you browse our website, we may automatically collect certain information, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on website
- Referral sources
- Website interaction data
This information helps us improve website performance and customer experience.
How We Use Your Information
Zetecia may use collected information for the following purposes:
Order Processing We use your information to confirm orders, process payments, arrange shipment, provide order updates, and send tracking information.
Customer Support We use your information to respond to questions, handle returns and refunds, provide technical assistance, and resolve order issues.
Website Improvement We may use website data to improve website functionality, understand customer preferences, improve product descriptions, and enhance the shopping experience.
Marketing Communications With your permission, we may use your email address to send product updates, promotions, new collection announcements, and special offers. You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.
Cookies and Tracking Technologies
Zetecia uses cookies and similar technologies to improve website functionality and user experience. Cookies are small data files stored on your device when you visit our website.
We may use cookies to:
- Remember shopping cart information
- Save customer preferences
- Analyze website traffic
- Understand visitor behavior
- Improve website performance
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functions.
Third-Party Services
Zetecia may use trusted third-party services to support website operations. These services may include:
Payment Providers Payment providers help process secure transactions and may collect and process payment information according to their own privacy policies.
Shipping Providers Shipping carriers may receive necessary information such as customer name, shipping address, and phone number for delivery purposes only.
Analytics Services We may use analytics tools to understand website usage and improve our services. These services may collect anonymous usage information such as website visits, traffic sources, and user interactions.
Marketing and Advertising Services We may work with advertising partners to provide relevant advertisements and measure advertising performance. These partners may use cookies or similar technologies according to their own privacy policies.
How We Protect Your Information
Zetecia takes reasonable measures to protect customer information. We use appropriate technical and organizational safeguards, including:
- Secure website connections
- Restricted access to personal information
- Secure payment processing systems
- Regular website security monitoring
However, no online transmission method or electronic storage system can be guaranteed to be completely secure.
Information Sharing
Zetecia does not sell, rent, or trade customers’ personal information. We may share information only when necessary, including with service providers that help us process payments, deliver orders, provide customer support, and maintain website services, or when required by applicable laws, government authorities, or legal procedures.
Data Retention
Zetecia keeps personal information only for as long as necessary for completing transactions, providing customer service, maintaining business records, and meeting legal obligations. When information is no longer required, it will be securely deleted or anonymized.
Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Withdraw marketing consent
- Request information about how your data is used
To exercise these rights, please contact us using the information below.
Email Marketing Preferences
You may choose not to receive promotional emails from Zetecia. To unsubscribe, click the “unsubscribe” link in marketing emails or contact our customer service team. Please note that you may still receive important transactional emails, including order confirmations, shipping notifications, and customer service communications.
Children’s Privacy
Zetecia products and services are intended for general audiences. We do not knowingly collect personal information from children under the age required by applicable privacy laws. If you believe a child has provided personal information to us, please contact us and we will take appropriate action.
International Data Transfers
Because Zetecia operates internationally, your information may be processed in countries where our service providers operate. We take reasonable steps to ensure personal information is handled securely and according to applicable privacy requirements.
California Privacy Rights
If you are a California resident, you may have additional privacy rights under applicable California privacy laws. These rights may include knowing what personal information is collected, requesting deletion of personal information, and opting out of certain data sharing practices. To submit a privacy request, please contact us.
Policy Updates
Zetecia may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage customers to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Zetecia 785 20th Street, Suite 300 Newport, MN 55055 United States
Phone: +1 651-515-6050
Email: info@zetecia.com
Business Hours: Monday – Friday 9:30 AM – 4:00 PM Central Time