Terms of service

Effective Date: July 20, 2026

Welcome to Zetecia.

These Terms of Service ("Terms") describe the rules and conditions that apply to your access to and use of the Zetecia website, services, and products.

By visiting our website, placing an order, or using our services, you agree to be bound by these Terms of Service and our related policies, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these Terms, please do not use our website or services.

1. Company Information

Zetecia operates an online store specializing in indoor lighting products, including LED wall lights, decorative wall lamps, and home lighting solutions.

Our products are manufactured at our production facility in China and fulfilled through our warehouse located in the United States.

Business Information:

Zetecia

U.S. Warehouse & Contact Address:

1388 Haight St
San Francisco, CA 94117
United States

Phone:+1 628-432-2011

Email: info@zetecia.com

Business Hours: Monday - Friday 9:30 AM - 4:00 PM Pacific Time

2. Use of Website

By accessing Zetecia's website, you agree to use the website only for lawful purposes.

You agree not to:

Use the website in violation of applicable laws or regulations
Attempt to damage, disable, or interfere with website operations
Access unauthorized areas of the website
Upload harmful files, viruses, or malicious content
Use website content for unauthorized commercial purposes

Zetecia reserves the right to restrict access to users who violate these Terms.

3. Product Information

Zetecia makes reasonable efforts to provide accurate product information, including:

Product descriptions
Product specifications
Dimensions
Materials
Colors
Lighting features
Installation information

However, slight variations may occur due to:

Screen display differences
Manufacturing processes
Product updates
Lighting conditions during photography

We recommend customers review product details carefully before placing an order.

4. Product Use and Installation

Zetecia lighting products are designed for indoor residential and general lighting applications.

Customers are responsible for:

Confirming product compatibility before purchase
Following installation instructions
Using appropriate electrical installation methods
Ensuring installation complies with local electrical requirements

For safety reasons, electrical installation should be completed by a qualified professional when required by local regulations.

Zetecia is not responsible for damage caused by:

Incorrect installation
Improper use
Unauthorized modifications
Failure to follow installation instructions

5. Pricing and Availability

All product prices displayed on the Zetecia website are listed in U.S. dollars unless otherwise stated.

Zetecia reserves the right to:

Update product prices
Modify product information
Change availability
Correct pricing errors

Product availability may change due to:

Inventory levels
Supply conditions
Production schedules

If an item becomes unavailable after an order is placed, we will contact the customer and provide appropriate solutions.

6. Orders and Order Acceptance

When you place an order through Zetecia, you agree that:

All information provided is accurate and complete
You are authorized to use the selected payment method
You accept the product description and pricing information

After submitting an order, you will receive an order confirmation email.

Receiving an order confirmation does not guarantee final acceptance of the order.

Zetecia reserves the right to refuse or cancel orders due to:

Incorrect pricing information
Suspected fraudulent activity
Inventory limitations
Payment issues
Other reasonable circumstances

If an order is cancelled after payment, a refund will be issued according to the applicable payment method.

7. Payment Terms

Zetecia accepts payment methods available during checkout.

Payment information is processed securely through third-party payment providers.

Zetecia does not store complete payment card information.

Customers are responsible for ensuring:

Payment information is accurate
Sufficient funds are available
Billing information is correct

8. Shipping and Delivery

Orders are shipped from Zetecia's U.S. warehouse.

Shipping information, estimated delivery times, and shipping fees are described in our Shipping Policy.

Customers are responsible for providing accurate shipping information.

Zetecia is not responsible for delays caused by:

Incorrect addresses
Weather conditions
Carrier delays
Events outside our reasonable control

For complete shipping information, please review our Shipping Policy.

9. Returns and Refunds

Returns and refunds are handled according to Zetecia's Return & Refund Policy.

Customers should review the Return & Refund Policy before purchasing.

Approved returns must follow the required return process.

Unauthorized returns may not be accepted.

10. User Accounts

If you create an account on our website, you are responsible for:

Maintaining account security
Protecting login information
Providing accurate account details
Updating information when necessary

You are responsible for all activities performed through your account.

11. Intellectual Property Rights

All content on the Zetecia website, including but not limited to:

Logos
Brand names
Product images
Text
Graphics
Website design
Product descriptions

is owned by or licensed to Zetecia and protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or use our content without written permission.

12. Customer Reviews and User Content

If customers submit reviews, comments, images, or other content, they grant Zetecia permission to use such content for business purposes, including:

Website display
Product improvement
Marketing communication

Customers are responsible for ensuring submitted content:

Does not violate laws
Does not contain false information
Does not infringe third-party rights

Zetecia reserves the right to remove inappropriate content.

13. Third-Party Services

Zetecia may use third-party services to support website operations, including:

Payment providers
Shipping carriers
Analytics services
Advertising platforms

Third-party services operate according to their own terms and privacy policies.

Zetecia is not responsible for the practices or policies of third-party providers.

14. Disclaimer

Zetecia provides website content and services on an "as available" basis.

While we make reasonable efforts to maintain accurate information, we do not guarantee that:

Website content is always error-free
Website access will always be uninterrupted
All product information is completely free from changes

15. Limitation of Liability

To the maximum extent permitted by applicable law, Zetecia shall not be responsible for indirect, incidental, or consequential damages resulting from:

Website use
Product use
Installation issues
Delivery delays
Third-party services

This limitation does not affect consumer rights provided by applicable laws.

16. Force Majeure

Zetecia is not responsible for delays or failures caused by circumstances beyond reasonable control, including:

Natural disasters
Severe weather
Transportation interruptions
Government actions
Labor disruptions
Other unexpected events

17. Privacy

Your use of Zetecia services is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, and protect personal information.

18. Changes to These Terms

Zetecia reserves the right to update or modify these Terms of Service at any time.

Updated terms will be posted on this page with the revised effective date.

Your continued use of the website after changes are posted means you accept the updated Terms.

19. Governing Law

These Terms of Service shall be governed and interpreted according to applicable laws.

Any disputes will be handled according to applicable legal procedures.

20. Contact Information

If you have questions about these Terms of Service, please contact us: